Privacy Policy
for ScratchPad CoWorking Membership

Effective 11/22/2024

At ScratchPad Coworking, we value the privacy of our members and visitors. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our coworking space services, website, and other platforms. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as data collected automatically during your interactions with our website and services.

1.1 Personal Information You Provide: When you register for our coworking space, sign up for events, or communicate with us, we may collect the following personal information:

• Name
• Email address
• Phone number
• Billing information (for payment processing)
• Emergency contact information
• Membership type and preferences
• Feedback or inquiries

1.2 Automatically Collected Information: We may collect certain information automatically when you visit our website or use our services, including:

• IP address
• Browser type and version
• Pages viewed on our website
• Date and time of your visit
• Device type and operating system
• Geolocation data (if applicable)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with access to our coworking space and related services
• To process payments and manage billing
• To communicate with you about your membership, events, or inquiries
• To send marketing materials (with your consent) about events, promotions, and updates
• To improve our services and website experience based on user behavior
• To comply with legal and regulatory requirements
• To protect the security and integrity of our operations

3. Sharing Your Information

We will not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

Service Providers: We may share your personal information with trusted third-party service providers who assist with payment processing, email communication, marketing, or other business operations.

Legal Compliance: We may disclose your information if required by law, in response to a subpoena, court order, or other legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. This includes using encryption, firewalls, and secure servers as provided by our vendors. We do not store payment information on our servers, computers or other medium. Payment information is collected and stored by our pay 3rd party vendor for payment purposes. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You can request access to or corrections of the personal information we hold about you.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
• Data Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us by calling 603-343-2428 or by email at info@scratchpadcoworking.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your experience, analyze usage, and provide personalized content. You can adjust your browser settings to control cookies, but disabling them may affect the functionality of our website.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. SMS Consent and Phone Numbers

By providing us with your phone number for SMS communications, you consent to receive SMS messages related to our services, including account updates, service reminders, and marketing communications.

SMS consent and phone numbers provided for SMS purposes will not be shared with any third parties or affiliates for marketing purposes. We value your privacy and will not sell, rent, or lease your phone number to any third parties for marketing purposes. You can opt out of receiving SMS messages at any time by following the unsubscribe instructions in the SMS messages or contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the effective date at the top of this page and notify you if necessary. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@scratchpadcoworking.com
• Phone: 603-343-2428
• Address: 42 Dover Point Rd, Unit N, Dover, NH 03820

11. Opt-In Policy for ScratchPad

At ScratchPad CoWorking, we value your privacy and strive to provide a welcoming and professional environment. In accordance with this, we have created the following Opt-In Policy to ensure that you understand and have control over how we collect, use, and share your information while you are a member of our community.

11.1 Personal Information Collection: By opting into membership at ScratchPad CoWorking, you agree to provide us with the necessary personal information required for registration and access to our services. This may include, but is not limited to:

• Full Name
• Contact Information (Email, Phone Number)
• Payment Details
• Business or Company Information
• Emergency Contact Information
• Valid Government-Issued Identification as described in the related Terms and Conditions

11.2 Communication Preferences As part of your membership, you may receive communications related to your account, including but not limited to:

• Membership renewal reminders
• Important announcements or updates about the coworking space
• Invitations to events, workshops, or community activities

You have the option to opt-in or opt-out of marketing communications (e.g., newsletters, promotions) by updating your preferences in your member profile or by notifying our team.

11.3 Use of Shared Spaces & Equipment By opting into the coworking space, you acknowledge and agree to the following:

• Your use of common areas, equipment, and resources may be tracked for safety and operational purposes.
• Photos, videos, or other media may be captured during events, meetings, or communal activities. These images may be used for promotional purposes, but only with prior consent from the members featured.

You will always have the right to decline participation in any photos or videos and request that your image not be used.

11.4 Cancellation and Withdrawal of Consent If you should cancel your membership, your personal data will be removed from our systems within a reasonable timeframe, though certain basic data retention may be required for legal or financial purposes.

11.5 Consent Confirmation By signing up for membership at ScratchPad CoWorking, you are confirming that you have read, understood, and agreed to the terms outlined in this Opt-In Policy. If you have any questions or concerns, please do not hesitate to reach out to the ScratchPad team for clarification.